Psychosocial Rehabilitation (PSR)


  • Ileana Herrera, B.S., M.B.A. - PSR Supervisor

  • Aura Aldana - PSR Facilitator

  • Elianna Navarro - PSR Facilitator

  • Garianny Ortiz, B.S. - PSR Facilitator

  • Juan Carlos Fontanez, B.A. - PSR Facilitator

  • Karen Orengo, M.Ed. - PSR Facilitator

  • Leany Capeles, B.S. - PSR Facilitator

  • Leticia Belett - PSR Facilitator

  • Tatiana Rivera - PSR Facilitator


Ileana Herrera, B.S., M.B.A. - PSR Supervisor

English, Spanish

Ileana was born in San Juan, Puerto Rico, she has a bachelor’s degree in Education from 4th to 6th grade and a master’s degree in Business Administration with a specialty in Human Resources from the Ana G. Méndez University in San Juan, P.R. Ileana has worked as a teacher at the Sagrada Familia School in the Luis Llorens Torres San Juan, P.R., residential area, where offered her knowledge and skills as a teacher. In 2005, she worked as a Special Education Facilitator at the Hato Nuevo Elementary School, Gurabo P.R. providing services to parents and children with disabilities. In addition, Ileana worked as an Administrative Director at L & V Services LLC, a roof sealing company. In 2018, she founded the real estate company ‘IH Real Estate’ and became certified as a realtor and broker helping families acquire their first home. In 2011, together with her husband, they began the pastoral ministry and founded Forjadores de Esperanza Church in Guaynabo, PR and the second church in Deltona FL. In January 2022, she worked as a Case Manager (TCM) and currently, she works at Hispanic Family Counseling Inc. as a Psychosocial Rehabilitation Services (PSR) Facilitator. Her passion is to serve and support the Hispanic community, so they can achieve their goals.


Aura Aldana - PSR Facilitator

English, Spanish

Aura was born in Armenia, Colombia. She graduated from the University of Quindío in 2007 with a bachelor's degree in education. Teaching has always been her passion, and it has driven her to inspire and help others grow. Also, she is a proud mother of two children. Becoming a PSR (Psychosocial Rehabilitation) worker has truly changed her life, as it has allowed her to combine her love for teaching with the opportunity to support individuals in improving their mental health and life skills, making a meaningful difference in their lives.


Elianna Navarro - PSR Facilitator

English, Spanish

Elianna was born in Astrea, Colombia. She has a degree in Psychology from the Universidad Cooperativa de Colombia and also a specialty in Legal and Forensic Psychology from the Universidad Santo Tomas. Her great passion has always been to work for the benefit of others, that is why her career began in Colombia working in different social, educational and legal fields, with experience in different foundations associated with the Colombian Institute of Family Welfare, implementing social projects in rural areas of the country and in educational centers that promote the schooling of adults. In 2022, she decided to move to the United States, where in 2023, she embarks on a new path not so far from her profession, working in a Daycare putting her knowledge into practice and developing new skills in education


Garianny Ortiz, B.S. - PSR Facilitator

English, Spanish

Garianny was born in the Dominican Republic. She has been living in Orlando, FL, since 2012. She completed her bachelor's degree in psychology and is currently working towards a master's in clinical social work. Garianny has a strong desire to serve her community and others. For years, she worked in elderly care and, more recently, as an educator assisting students from grades 6 to 12. She enjoys traveling, the beach, attending concerts, and spending time with her family, friends, and her dog. Garianny sees herself as ethical, adaptable, and optimistic person. She is highly motivated and excited to start this new journey as a PSR with Hispanic Family Counseling Inc., and is committed to providing excellent service to enhance the lives of all her clients.


Juan Carlos Fontanez, B.A. - PSR Facilitator

English, Spanish

Juan was born and raised in the town of Ponce, Puerto Rico. He has two bachelor's degrees in business administration from the University of Puerto Rico. Juan has been living in Florida for three years. Juan enjoys sports, traveling, and spending time with his family. He considers himself ethical, professional, and empathetic, and likes to motivate and inspire all young people. He recently joined Hispanic Family Counseling Inc. as a PSR and is very motivated to continue helping all clients who need to develop skills in their lives. Juan is ready to work hard and make positive changes.


Karen Orengo, M.Ed. - PSR Facilitator

English, Spanish

Karen was born in Yauco, Puerto Rico. She has a bachelor's degree in Secondary Education in Biology and a master's degree in Curriculum and Teaching in Biology from the Interamerican University of Puerto Rico, San German and Ponce campus. Karen has worked as a teacher at Job Connection in Ponce helping dropouts to complete their fourth year. Then, she worked as a support teacher with the VERNET program at the Eduardo Neuman Gandía school in Ponce and her last years in Puerto Rico as a teacher were at the Baptist Academy in Yauco she taught science to the 5th through 9th grade and math to the 5th and 6th grade classes. In January 2020, she moved to the state of Florida where she has been living for three years. Karen is married and has two beautiful boys. She considers herself a creative person and enjoys spending time with her family. What they enjoy the most is watching movies together and going out to see new places in Florida. Her passion is teaching and seeing how she can help others make positive changes in their lives.


Leany Capeles Herrera, B.S. - PSR Facilitator

English, Spanish

Leany was born and raised in San Juan, Puerto Rico. She has a Bachelor's degree in Social Sciences with a concentration in Psychology from the University of Puerto Rico. Leany has been living in Florida for 1 year and she is currently studying for a Master's Degree in Clinical Mental Health Counseling at Ana G. Méndez University. She considers herself a proactive and creative person. Leany enjoys travelling the world and listening to music. She recently joined the PSR department at Hispanic Family Counseling Inc., and is ready to serve clients in the best way she can.


Leticia Belett - PSR Facilitator

English, Spanish

Leticia was born in Cuba, where she grew up and spent most of her early life. Raised in a traditional Cuban family, she has always deeply valued her roots and the influence of her cultural surroundings. Her family instilled in her strong values of hard work, education, and the importance of community. She excelled academically from a young age. After completing her primary and secondary education in Cuba, she decided to pursue further studies in the field of health. In 2009, she graduated as a Doctor of Dentistry, marking the beginning of a promising career in dental care. In 2016, she made the decision to move to the United States of America in search of new opportunities and professional challenges. Since then, she has continued to adapt to a new environment and earned the trust of her clients through hard work and a compassionate approach. In addition to her professional dedication, she is an avid reader. She finds in reading not only a source of knowledge but also an escape and a form of relaxation. She loves nature and enjoy spending time outdoors, appreciating the beauty and tranquility that the natural environment offers. She greatly value quality time with her family, considering these moments essential for maintaining a healthy balance between professional and personal life.


Tatiana Rivera - PSR Facilitator

English, Spanish

Tatiana was born and raised in San Juan, Puerto Rico. She obtained a Bachelor of Science in Clinical Psychology from the University of Central Florida. Currently, she is working on attaining her Master’s degree in clinical psychology as well. Tatiana is very passionate about learning, working with underrepresented groups, and helping her community. She considers herself a resilient and motivated worker. In her spare time, however, Tatiana enjoys reading and spending time with her family. She looks forward to assist, support, and provide stellar service to her clients now and in the future.